We don’t just look for subject expertise in our tutors, although clearly that’s essential, we also look for enthusiasm and an ability to convey their subject in an engaging and involving way. Our tutors are also chosen for their experience in supporting students like you to achieve their goals.
As soon as you enrol on a Borders Connect course you’ll be assigned a personal tutor who will work with you throughout your studies. You can contact your tutor as often as you like by email or instant chat – there are no limitations. We want you to feel that you have support there whenever you need it. Unlike many providers, we’ll never ask you to contact a call centre – we connect each student directly with their personal tutor right from the start.
Our tutorial teams are supported by a strong office team who are available until 9pm each evening and all weekend to answer your questions and offer speedy help if any problems should arise. Of course we do our best to avoid problems but because we recognise life isn’t perfect our office team are on call to help whenever they’re needed.[testimonial company=”Borders Connect Garden School” author=”Sarah Deacon”] I can’t thank Jenny and her team enough. Two weeks after enrolling on the RHS Level 2 course my mother feel seriously ill and my study timetable went right out of the window. Jenny put my mind at rest by putting the course on hold for 12 months so I could concentrate on getting my mum better. When I came back she sent through updated study material and arranged a instant chat call with my tutor. It was a really nice touch and helped me to get started on the course. Nothing was too much trouble. [/testimonial]